Privacy Policy
Hollywood Theatre is committed to protecting the privacy and personal information of our patrons, visitors, and users who interact with our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1 - Information We Collect
We may collect the following types of personal information:
a. Information You Provide:
Name, email address, phone number, and mailing address
Payment information (processed securely via third-party payment processors)
Preferences, feedback, and any other information you choose to provide (e.g., when purchasing tickets, signing up for our newsletter, or contacting us)
b. Information Collected Automatically:
When you use our Site, we may collect certain technical information automatically, including:
IP address
Browser type and version
Pages visited and time spent
Cookies and similar tracking technologies (see Section 5)
2 - How We Use Your Information
We may use your personal information to:
Process ticket purchases and event registrations
Provide customer support
Send transactional emails (e.g., ticket confirmations)
Send marketing communications, if you opt in
Improve our website, services, and user experience
Ensure security and prevent fraud
3 - How We Share Your Information
We do not sell your personal information. We may share your data in the following cases:
Service Providers:
With trusted third parties that help us operate the Site (e.g., payment processors, email marketing platforms)
Legal Requirements:
If required by law, court order, or to protect our rights
4 - Your Choices and Rights
Email Communications:
You may unsubscribe from marketing emails at any time using the link provided in each message.
Cookies:
You can manage your cookie preferences through your browser settings.
5 - Cookies and Tracking Technologies
We use cookies to improve your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device. You can control or disable cookies via your browser settings.
6 - Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We encourage you to protect your password and computer access.
7 - Links to Third-Party Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8 - Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.
9 - International Visitors
If you are visiting from outside Canada, please be aware that your information may be processed and stored in Canada or other countries where our service providers operate.
10 - Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11 - Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Hollywood Theatre
Email: info@hollywoodtheatre.ca